Responsible Gaming
Our Commitment to Safe Gaming
At Clooney Kitchen and Bar, we're committed to promoting responsible gaming practices. We believe that casino gaming should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. If you choose to gamble, please do so within your means and for enjoyment purposes only.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your Australian state or territory) to access CrownPlay casino services. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal age, please do not attempt to gamble.
Warning Signs of Problem Gambling
If you recognise any of the following warning signs in yourself or someone else, it may indicate a gambling problem:
- Gambling more frequently or with larger amounts than intended
- Chasing losses by continuing to gamble to recover money lost
- Hiding gambling activities or lying about the time and money spent gambling
- Neglecting family, work, or other important responsibilities due to gambling
- Feeling anxious, irritable, or depressed when not gambling
- Using gambling as an escape from problems or negative emotions
- Borrowing money or going into debt to finance gambling
- Unsuccessful attempts to reduce or stop gambling
- Losing interest in hobbies and social activities outside of gambling
- Experiencing relationship conflicts due to gambling habits
Self-Help Tools & Player Protections
CrownPlay offers a range of tools to help you maintain control over your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account
- Loss Limits: Establish maximum loss thresholds to prevent excessive gambling sessions
- Reality Checks: Enable pop-up reminders during gaming sessions to remind you of the time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing CrownPlay casino services
- Time-Out: Take a break from gambling by pausing your account for a set period
- Account Closure: Permanently close your account if you wish to stop gambling entirely
Support Organisations in Australia
If you or someone you know is struggling with problem gambling, help is available:
-
Gambling Help Online (Australia): Free, confidential counselling and support services
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call from anywhere in Australia) -
GamCare (United Kingdom): Confidential support and advice for problem gamblers
www.gamcare.org.uk -
GamStop (United Kingdom): National self-exclusion scheme for online gambling
www.gamstop.co.uk -
Responsible Gambling Council (Canada): Information and resources for problem gambling
www.responsiblegambling.org -
National Council on Problem Gambling (United States): Help and referral services
www.ncpgambling.org
Take Action Today
If you believe you have a gambling problem, please seek help immediately. There is no shame in reaching out for support. Problem gambling is a treatable condition, and many people have successfully recovered with professional assistance.
Contact Gambling Help Online on 1800 858 858 or visit www.gamblinghelponline.org.au to speak with a trained counsellor who can provide confidential support and referral to appropriate services.
Remember: gambling should be entertainment, not a financial solution. Play responsibly and within your means.